OCAS Portal Login Upgrade

There will be no impact for domestic or international applicants. We migrated applicant accounts in July 2020. 

There will be no impact to international agents. We migrated agent accounts in June 2021.

The upgraded login platform includes new look and feel when logging into OCAS services.

For college partners using Microsoft O365:

You can log in to OCAS services using the same credentials you use to access Microsoft O365 services at your college. There’s no need to change your password.

For college partners not using Microsoft O365:

As part of the login platform enhancements, we’ve updated the password requirements for OCAS accounts to reflect recommendations from our recent security audit. We’ve also introduced a service that checks against frequently compromised passwords for added security.  

Please use a password that meets the following requirements: 

• A minimum of 8 characters 
• Includes a mix of uppercase letters, lowercase letters, numbers, and symbols (with at least 3 of these 4 character types) 
• A strong password – we’ll check for frequently compromised passwords 

If your existing password meets these requirements, you may continue to use it. 

Best practices for password selection are to choose a password that’s easy to remember, difficult to guess, and to vary your passwords across the different services you use. 

We’re adding security questions as part of the account creation process for all accounts managed by OCAS. These security questions will help our Contact Centre team verify a partner’s identity when they contact us for support, as well as provide additional protection for applicant information.

You can request your own OCAS account by visiting the following links:

• Partner Portal – Registration & Information
• International College Portal – Registration & Information

As part of the account migration, we’ll be deactivating accounts for users who haven’t logged into an OCAS service in the past year.

If you’ve recently logged into an OCAS service, but no longer require access, please contact our support team to let us know about your updated access needs. 

This change affects our partner-facing portals, including the Domestic Partner Portal (including eTMS) and the OCAS IAS College Portal. You’ll now use your email address to log into these services, instead of a username.  

There’s no change to accessing Data Warehouse (Cognos) and OCAS Insights (Power BI) reports. 

For those with access to Tier 1 CRM, there’s also no change to accessing this service.

Contact our support team and we’d be happy to provide an updated list of users for your college. 

Here’s an overview of why OCAS is upgrading the login platform for our partner-facing portals:

• The upgrade brings added security to our portals and demonstrates our commitment to using modern, secure technology solutions.  
• For colleges using Microsoft O365, using your existing credentials means you no longer need a separate account for accessing OCAS services. The Domestic Partner Portal (including eTMS), IAS College Portal, and OCAS Insights (Power BI) will all use this method. 
• For colleges using an OCAS account, we’ve enhanced our password requirements and added security questions to your account. These security questions will help our support staff verify your identity when contacting us for help with accessing your account and provide an additional layer of security for applicant information. 
• We’ve enhanced our password requirements and introduced a service that checks against frequently compromised passwords. These enhancements will apply to new accounts for applicants, agents, and partners managed by OCAS. 
• Going forward, the new login platform will allow us to provide enhanced login experiences for applicants, agents, and partners, including federation with a college system, social logins, or multi-factor authentication.

For college partners using Microsoft O365:

Ensure you’re logging in using the same email address and password you use to access other Microsoft O365 services at your college (e.g., Power BI). Contact your college’s IT team if you need assistance with this password. 

Contact our support team if you continue to experience issues. 

For college partners not using Microsoft O365:

Ensure you’re logging in using the email address associated with your OCAS account. 

If you’re using the correct email address and still can’t log in, you’ll need to reset your password. 

If you continue to experience issues, please contact our support team.

Reach out to our support team to let us know about your access needs and we’d be happy to update them for you.

You can activate your account by accessing the Domestic Partner Portal or OCAS IAS College Portal and entering your email address on the login screen. 

For college partners using Microsoft O365, log in using your college Microsoft O365 credentials and click the Accept button on the following screen to accept the permissions request.   

For college partners not using Microsoft O365, use the reset password link on the login screen to resend the activation email. 

There will be no impact for domestic or international applicants. We migrated applicant accounts in July 2020.

The upgraded login platform includes new look and feel when logging into the Partner Portal. 

As part of the login platform enhancements, we’ve updated our password requirements to reflect recommendations from our recent security audit. We’ve also introduced a service that checks against frequently compromised passwords for added security.  

Please use a password that meets the following requirements: 

• A minimum of 8 characters 
• Includes a mix of uppercase letters, lowercase letters, numbers, and symbols (with at least 3 of these 4 character types) 
• A strong password – we’ll check for frequently compromised passwords 

If your existing password meets these requirements, you may continue to use it. 

Best practices for password selection are to choose a password that’s easy to remember, difficult to guess, and to vary your passwords across the different services you use.

We’re adding security questions as part of the account creation process for all accounts managed by OCAS. These security questions will help our support staff verify your identity when you contact us for help with accessing your account. This added security will also help to protect applicant information.

You can request your own OCAS account by visiting the following link: 

Partner Portal – Registration and Information

As part of the account migration, we’ll be deactivating accounts for users who haven’t logged into the Partner Portal in the past year.

If you’ve recently logged into the Partner Portal, but no longer require access, please contact our support team to let us know about your updated access needs.

As part of the enhancement, usernames will become an email address. Only one account can be associated with an email address.  

Users with more than one OCAS account (e.g., 12345.smith and 23456.smith) will continue to have separate accounts for each high school or school board. You’ll need to use a different email address to access each of these accounts (e.g., smith12345@schooboard.ca and smith23456@schoolboard.ca).  

We’ve been in contact with school board representatives and those with multiple accounts to ensure each account is associated with its own email address.  If you have any questions, please reach out to our support team.

Contact our support team and we’d be happy to provide an updated list of users for your institution.

Here’s an overview of why OCAS is upgrading the login platform for our partner-facing portals:

• The upgrade brings added security to our portals and demonstrates our commitment to using modern, secure technology solutions.  
• We’ve enhanced our password requirements and added security questions to your account. These security questions will help our support staff verify your identity when contacting us for help with accessing your account and provide an additional layer of security for applicant information. 
• We’ve enhanced our password requirements and introduced a service that checks against frequently compromised passwords. These enhancements will apply to new accounts for applicants, agents, and partners managed by OCAS.
• Going forward, the new login platform will allow us to provide enhanced login experiences for our applicants and partners, including social logins and multi-factor authentication. 

Ensure you’re logging in using the email address associated with your OCAS account. 

If you’re using the correct email address and still can’t log in, you’ll need to reset your password. 

If you continue to experience issues, please contact our support team.

Reach out to our support team to let us know about your access needs and we’d be happy to update them for you.

You can activate your account by accessing the Partner Portal and entering your email address on the login screen. 

Use the reset password link on the login screen to resend the activation email.